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An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes

Kim, Seongseop; Kim, Peter Beomcheol; Kim, Seontaik; … - In: International journal of hospitality management 84 (2020), pp. 1-9

Persistent link: https://www.econbiz.de/10012146201

Organizational drivers and outcomes of casino employees' work adaptability

Kim, Peter Beomcheol; Kim, Seontaik; Kim, Seongseop; … - In: Journal of hospitality marketing & management 26 (2017) 3, pp. 276-296

Persistent link: https://www.econbiz.de/10011707122

Consequences of empowerment among restaurant servers : helping behaviors and average check size

Kim, Peter Beomcheol; Losekoot, Erwin; Milne, Simon - In: Management decision : MD 51 (2013) 4, pp. 781-794

Purpose: This study seeks to investigate the impact of empowerment on both organizational citizenship behavior (OCB) and average check size per customer for individual restaurant servers in the United States. Design/methodology/approach: This empirical study was designed by using three different...

Persistent link: https://www.econbiz.de/10009755740

The influences of collectivism in hospitality work settings

Magnini, Vincent P.; Hyun, Sunghyup Sean; Kim, Peter … - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 844-864

Persistent link: https://www.econbiz.de/10010125923

How capricious supervisors affect hospitality employees' service performance? : a diary study from the employees' emotional perspective

Park, In-Jo; Hai, Shenyang; Kim, Peter Beomcheol - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 8, pp. 1371-1398

Persistent link: https://www.econbiz.de/10014424405

Predicting hospitality employees' safety performance behaviors in the COVID-19 pandemic

Kim, Seontaik; Kim, Peter Beomcheol; Lee, Gyumin - In: International journal of hospitality management 93 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012436025

The impacts of leader-member guanxi and its differentiation on hotel employees moderated by confucian values

Wang, Pola Qi; Kim, Peter Beomcheol; Milne, Simon - In: International journal of hospitality management 91 (2020), pp. 1-10

Persistent link: https://www.econbiz.de/10012389405

How to fuel hotel employees' daily innovative work? : the interplay of daily affect and career future time perspective

Park, In-Jo; Yun, Dongwon; Kim, Peter Beomcheol; Hai, … - In: Journal of hospitality marketing & management 30 (2021) 6, pp. 759-783

Persistent link: https://www.econbiz.de/10012596510

How do empowered employees engage in voice behaviors? : a moderated mediation model based on work-related flow and supervisors' emotional expression spin

Park, In-Jo; Doan, Tin; Zhu, Dan; Kim, Peter Beomcheol - In: International journal of hospitality management 95 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012547702

Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes

Yang, Jaewan; Kim, Youngsang; Kim, Peter Beomcheol - In: Tourism management : research, policies, practice 87 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012648431