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~person:"Kurzmann, Heike"
~subject:"Success factor"
~type_genre:"Book section"
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Kundenintegration zwischen Kooperation und Delegation : Konzepte und Relevanz aus Managementsicht
Kurzmann, Heike
;
Reinecke, Sven
- In:
Kundenintegration : Forum Dienstleistungsmanagement
,
(pp. 193-212)
.
2009
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