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~person:"López-López, David"
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López-López, David
Martínez-López, Francisco J.
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Reducing ecommerce returns with return credits
Martínez-López, Francisco J.
;
Li, Yangchun
;
Feng, …
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2011-2033
Persistent link: https://www.econbiz.de/10014418057
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Using instant refunds to improve online return experiences
Martínez-López, Francisco J.
;
Feng, Changyuan
;
Li, …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366377
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