Piller, Frank T.; Ihl, Christoph; Vossen, Alexander - 2014
customers (users), facilitated by the company. Customers become active participants in an open innovation process of a firm and … innovation with customers). Our typology is based on three dimensions, addressing (i) the customers’ autonomy in the process, (ii …) the nature of the firm-customer collaboration (dyadic versus community based), and (iii) the stage of the innovation …