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The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup; Ryu, Kisang - In: Journal of hospitality & tourism research : JHTR ; the … 33 (2009) 4, pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
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Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Ryu, Kisang; Han, Heesup; Jang, Soocheong - In: International journal of contemporary hospitality management 22 (2010) 2/3, pp. 416-432
Persistent link: https://www.econbiz.de/10003976234
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Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived pri...
Ryu, Kisang; Han, Heesup - In: Journal of hospitality & tourism research : JHTR ; the … 34 (2010) 3, pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
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The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang; Lee, Hye-rin; Kim, Woon Gon - In: International journal of contemporary hospitality management 24 (2012) 2, pp. 200-223
Persistent link: https://www.econbiz.de/10009544226
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Antecedents and consequences of customers' menu choice in an authentic Chinese restaurant context
Ryu, Kisang; Zhong, Yan - In: Journal of hospitality marketing & management 21 (2012) 7/8, pp. 852-871
Persistent link: https://www.econbiz.de/10009688551
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The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang; Han, Heesup; Kim, Tae Hee - In: International journal of hospitality management 27 (2008) 3, pp. 459-469
Persistent link: https://www.econbiz.de/10003742825