"Operations strategy is a major source of competitive advantage in for-profit businesses and the route to achieving social welfare in not-for-profit enterprises. No matter what sector, it can have a huge impact - not just in the short term, but also on an enduring basis"--

Operations management -- Operations strategy -- Product and service innovation -- Process design - resources -- Process design - analysis -- Supply chain management -- Capacity management -- Inventory management -- Resource planning and control -- Lean operations -- Operations improvement --...