Modern era of management has seen a rise in the level of customer engagement, which was not that much of importance earlier. Earlier, brands tend to compete on the products or service they offer. In the recent digital era, it is much more than what a brand has to offer. The emergence of digital...

This paper presents a study that explores consumers’ experiences with technology-assisted service encounters by investigating the applicability of Mick and Fournier’s paradoxes of technology adoption to the social media as distribution channel in tourism scenario. In-depth interviews were...

The research presented in this manuscript investigates consumers’ experiences with technology-related service encounters, through examining the validity of Mick and Fournier’s paradoxes of technology adoption to the social media as a marketing channel in tourism and its impact on business...

The government of China, to hone manufacturing’s competitive edge, has adopted a series of regional industrial policies to stimulate advanced manufacturing clusters as facilitators of agglomeration effects, utilisers of factor endowments, and implementers of innovation solutions, by playing...

This is the second report about Australia’s AI ecosystem with the first being published last year in 2022 (NAIC, 2022). It has been commissioned by the National Artificial Intelligence Centre (NAIC) and delivered by a research team in CSIRO. Australia’s AI ecosystem is comprised of...

The gap in the employment dynamics between larger urban areas and other areas has widened dramatically in recent decades in advanced economies. A proposed explanation for this trend argues that the technological change occurs with greater intensity in larger urban areas than in medium and small...

The impact of Information and Communication Technology (ICT) on firm performance has become the subject of active research in the last four decades. This study’s goal is to review the effect of ICT on the financial performance of firms in the consumer goods sector as measured by their Return...

We examine the economic impacts of natural resource revenue-sharing systems, where central governments transfer a portion of resource revenue to producing regions. Using a natural experiment in Indonesia, we separately identify the effects of shared revenue and resource extraction. Contrary to...

The Democratic Republic of Congo (DRC) is endowed with vast natural resources, including cobalt, copper, and diamonds. Despite this wealth, the country struggles with economic challenges, notably high poverty rates and instability. This paper introduces the Theorem of Industrial Diversification...

The BRICS countries (Brazil, Russia, India, China, and South Africa) have seen varying GDP growth rates, averaging around 5 percent in the 1990s, rising to 8 percent in the 2000s, and about 5.5 percent from 2011 to 2020. Structural change and labour productivity are key for sustained economic...