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1
Know what your customers want before they do
Davenport, Thomas H.
;
Mule, Leandro Dalle
;
Lucker, John
- In:
Harvard business review : HBR
89
(
2011
)
12
,
pp. 84-92
Persistent link: https://www.econbiz.de/10009409052
Saved in:
2
Applications of intelligent technologies in retail marketing
Vadlamani, Ravi
;
Raman, Kalyan
;
Mantrala, Murali K.
- In:
Retailing in the 21st century : current and future trends
,
(pp. 127-141)
.
2006
Persistent link: https://www.econbiz.de/10003146669
Saved in:
3
Digital transformation of retail stores : the impact of digitalisation and omni-channel retail on the customer journey
Weiler, Anna-Katharina
;
Mühlbäck, Klaus
; …
- In:
Digitale Transformation des Marketing
,
(pp. 109-122)
.
2018
des Omni-Channel-Ansatzes für den
Einzelhandel
sowie auf den sich daraus ergebenden Einfluss auf die Customer Journey. …
Persistent link: https://www.econbiz.de/10013258754
Saved in:
4
Ausprägungen und Determinanten der zunehmenden Convenienceorientierung von Konsumenten
Swoboda, Bernhard
- In:
Marketing : ZFP ; journal of research and management
21
(
1999
)
2
,
pp. 95-104
Persistent link: https://www.econbiz.de/10001457813
Saved in:
5
Die Betriebstypenmarke im stationären
Einzelhandel
Burkhardt, Achim
-
1997
Persistent link: https://www.econbiz.de/10000991442
Saved in:
6
Entwicklungs- und Restrukturierungstendenzen in Distribution und Handel vor dem Hintergrund veränderter Kundenbedürfnisse
Strehlau, Ralf
- In:
Grössenmanagement und kundenorientierte …
,
(pp. 244-270)
.
1996
Persistent link: https://www.econbiz.de/10001320204
Saved in:
7
Smart customers and retail promotions : empirical evidence and supply chain implications
Freiheit, Julia
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001598070
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8
Online customer loyalty : forecasting the repatronage behavior of online retail customers
Nacif, Roberta C.
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001825931
Saved in:
9
Multi-Channel-Retailing : verhaltenswissenschaftliche Analyse der Wirkung von Mehrkanalsystemen im Handel
Schramm-Klein, Hanna
-
2003
-
1. Auflage
Persistent link: https://www.econbiz.de/10001741243
Saved in:
10
Kiosksysteme im Handel : Einsatz, Akzeptanz und Wirkungen
Fischer, Lars
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001658267
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