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A time-based perspective on emotional regulation in emotional-labor performance

Duffy, Michelle K.; Shaw, Jason D.; Hoobler, Jenny M.; … - In: Research in personnel and human resources management : … 29 (2010), pp. 87-113

Persistent link: https://www.econbiz.de/10003997841

The organizational socialization process : review and development of a social capital model

Fang, Ruolian; Duffy, Michelle K.; Shaw, Jason D. - In: Journal of management : JOM 37 (2011) 1, pp. 127-152

Persistent link: https://www.econbiz.de/10008824024

A social context model of envy and social undermining

Duffy, Michelle K.; Scott, Kristin L.; Shaw, Jason D.; … - In: Academy of Management journal : AMJ 55 (2012) 3, pp. 643-666

Persistent link: https://www.econbiz.de/10009571654

A time-based perspective on emotion regulation in emotional-labor performance

Duffy, Michelle K.; Shaw, Jason D.; Hoobler, Jenny M.; … - In: Research in personnel and human resources management, (pp. 87-113). 2010

We extend emotional-labor research by developing a time-based theory of the effects of emotion regulation in emotional-labor performance. Drawing on Gross's (1998a) process model, we argue that antecedent- and response-focused regulatory styles can be used to make differential predictions about...

Persistent link: https://www.econbiz.de/10015381233

An analysis of predictors of team satisfaction in product development teams with differing levels of virtualness

Stark, Eric M.; Bierly, Paul E. - In: R & D management 39 (2009) 5, pp. 461-472

Persistent link: https://www.econbiz.de/10003903511

The moderating effects of virtuality on the antecedents and outcome of NPD team trust

Bierly, Paul E.; Stark, Eric M.; Kessler, Eric H. - In: The journal of product innovation management : an … 26 (2009) 5, pp. 551-565

Persistent link: https://www.econbiz.de/10003883673

Antecedents of organizational citizenship behavior in a sample of Korean manufacturing employees

Daly, Paula S.; DuBose, Philip B.; Owar-Hosseini, Marion M. - In: International journal of cross cultural management : CCM 15 (2015) 1, pp. 27-50

Persistent link: https://www.econbiz.de/10011428758

The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective

Ritchie, William J.; Ni, John; Stark, Eric M.; Melnyk, … - In: Quality management journal : QMJ 26 (2019) 4, pp. 162-173

Persistent link: https://www.econbiz.de/10012309559

Responding to reviewers

Shaw, Jason D. - In: Academy of Management journal : AMJ 55 (2012) 6, pp. 1261-1263

Persistent link: https://www.econbiz.de/10009717387

Competitive advantage through HRM

Shaw, Jason D. - In: Managing human resources in North America : current …, (pp. 100-113). 2007

Persistent link: https://www.econbiz.de/10003527422

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