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The relationship between integrated logistics and customer service
Ellinger, Alexander E. - In: Transportation research / E : an international journal 33 (1997) 2, pp. 129-138
Persistent link: https://www.econbiz.de/10001245052
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Managing logistics outsourcing relationships : an empirical investigation in China
Chen, Haozhe; Tian, Yu; Ellinger, Alexander E.; … - In: Journal of business logistics : JBL 31 (2010) 2, pp. 279-299
Persistent link: https://www.econbiz.de/10008779116
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Review of logistics and supply chain relationship literature and suggested research agenda
Daugherty, Patricia J. - In: International journal of physical distribution & … 41 (2011) 1, pp. 16-31
Persistent link: https://www.econbiz.de/10009010766
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Challenges for China : the world's largest antidumping target
Jiang, Bin; Ellinger, Alexander E. - In: Business horizons 46 (2003) 3, pp. 25-30
Persistent link: https://www.econbiz.de/10001781433
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Demand and supply integration : a conceptual framework of value creation through knowledge management
Esper, Terry L.; Ellinger, Alexander E.; Stank, Theodore P. - In: Journal of the Academy of Marketing Science 38 (2010) 1, pp. 5-18
Persistent link: https://www.econbiz.de/10003965740
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The empowerment of frontline service staff in 3PL companies
Ellinger, Alexander E.; Keller, Scott B.; Elmadağ … - In: Journal of business logistics : JBL 31 (2010) 1, pp. 79-98
Persistent link: https://www.econbiz.de/10003985929
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Constructing impact factors to measure the influence of supply chain management and logistics journals
Chapman, Karen; Ellinger, Alexander E. - In: Journal of business logistics : JBL 30 (2009) 2, pp. 197-212
Persistent link: https://www.econbiz.de/10003950129
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Third-party logistics provider customer orientation and customer firm logistics improvement in China
Tian, Yu; Ellinger, Alexander E.; Chen, Haozhe - In: International journal of physical distribution & … 40 (2010) 5, pp. 356-376
Persistent link: https://www.econbiz.de/10003996878
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Customer-based brand equity, equity drivers, and customer loyalty in the supermarket industry
Allaway, Arthur W.; Huddleston, Patricia; Whipple, Judith; … - In: The journal of product & brand management 20 (2011) 3, pp. 190-204
Persistent link: https://www.econbiz.de/10009231622
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A longitudinal examination of internet-based customer service system usage in small companies
Palmer, David W.; Ellinger, Alexander E.; Allaway, Arthur; … - In: The journal of business & industrial marketing 27 (2012) 1, pp. 29-40
Persistent link: https://www.econbiz.de/10009511274