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Customer-orientated six sigma in call centre performance measurement
McAdam, Rodney; Davies, John; Keogh, Bill; Finnegan, Anthony - In: International journal of quality & reliability management 26 (2009) 6, pp. 516-545
Persistent link: https://www.econbiz.de/10009525865
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The development of absorptive capacity-based innovation in a construction SME
McAdam, Rodney; Miller, Kristel; McMacken, Nora; … - In: The international journal of entrepreneurship and innovation 11 (2010) 3, pp. 231-244
Persistent link: https://www.econbiz.de/10008658845
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Supporting virtual communities of practice
Davies, John - In: Industrial knowledge management : a micro-level approach, (pp. 199-211). 2000
Persistent link: https://www.econbiz.de/10001576873
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Industrie und eine erweiterte Gesellschaft
Davies, John - 1971
Persistent link: https://www.econbiz.de/10002044662
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Industry and government
Davies, John - In: The Three banks review (1967), pp. 16-28
Persistent link: https://www.econbiz.de/10002044669
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Le Marché Commun vu par les industriels anglais
Davies, John - In: Revue du marché commun (1967), pp. 151-154
Persistent link: https://www.econbiz.de/10002044675
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The survival of industrial society
Davies, John - 1974
Persistent link: https://www.econbiz.de/10002044708
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"Outcome" assessment : what exactly are we measuring? : a personal reflection on measuring the outcomes from competition agencies’ interventions
Davies, John - In: De economist : Netherlands economic review ; quarterly … 166 (2018) 1, pp. 7-22
Persistent link: https://www.econbiz.de/10012035668