Recently there has been a call for a better understanding of trust and distrust. This study examined the components of distrust. Content analysis was used to code the narratives of employees of a large paper-process organization. Separate content analyses examined two themes in the distrust...

In this paper, we present a model of organizational identity, generating specific, testable propositions. In particular, we extend the conceptualization of the features of organizational identity beyond what is central, distinctive and enduring to include the crystallization of identity, pivotal...