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ECONIS (ZBW)
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Sequence effects in service bundles : implications for service design and scheduling
Dixon, Michael
;
Verma, Rohit
- In:
Journal of operations management
31
(
2013
)
3
,
pp. 138-152
Persistent link: https://www.econbiz.de/10009747925
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2
Issues in the use of ratings-based versus choice-based conjoint analysis in operations management research
Karniouchina, Ekaterina V.
;
Moore, William L.
;
Rhee, Bo …
- In:
European journal of operational research : EJOR
197
(
2009
)
1
,
pp. 340-348
Persistent link: https://www.econbiz.de/10003829064
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3
Perceived justice and control of priority lines
Dixon, Michael J.
;
Rea, David
;
Victorino, Liana
; …
- In:
Research handbook on services management
,
(pp. 117-127)
.
2022
Persistent link: https://www.econbiz.de/10014452573
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4
Script usage in standardized and customized service encounters : implications for perceived service quality
Victorino, Liana
;
Verma, Rohit
;
Wardell, Don G.
- In:
Production and operations management : an international …
22
(
2013
)
3
,
pp. 518-534
Persistent link: https://www.econbiz.de/10009760480
Saved in:
5
Can customers detect script usage in service encounters? : an experimental video analysis
Victorino, Liana
;
Verma, Rohit
;
Bonner, Bryan L.
; …
- In:
Journal of service research : JSR
15
(
2012
)
4
,
pp. 390-400
Persistent link: https://www.econbiz.de/10009673029
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6
Surprise, anticipation, and sequence effects in the design of experiential services
Dixon, Michael J.
;
Victorino, Liana
;
Kwortnik, Robert J.
; …
- In:
Production and operations management : an international …
26
(
2017
)
5
,
pp. 945-960
Persistent link: https://www.econbiz.de/10011705505
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7
Understanding trade-offs in the supplier selection process : the role of flexibility, delivery, and value-added services/support Bo van der Rhee; Rohit Verma; Gerhard Plaschka
Rhee, Bo van der
;
Verma, Rohit
;
Plaschka, Gerhard
- In:
International journal of production economics
120
(
2009
)
1
,
pp. 30-41
Persistent link: https://www.econbiz.de/10003871998
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8
Emergence of entrepreneurs in developing nations : the case of Mexico
Dixon, Michael
- In:
Entrepreneurship and industrialization in Latin America …
,
(pp. 17-36)
.
1966
Persistent link: https://www.econbiz.de/10002083773
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9
Impact of star and movie buzz on motion picture distribution and box office revenue
Karniouchina, Ekaterina V.
- In:
International journal of research in marketing : IJRM ; …
28
(
2011
)
1
,
pp. 62-74
Persistent link: https://www.econbiz.de/10009007237
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10
Are virtual markets efficient predictors of new product success? : the case of the Hollywood Stock Exchange
Karniouchina, Ekaterina V.
- In:
The journal of product innovation management : an …
28
(
2011
)
4
,
pp. 470-484
Persistent link: https://www.econbiz.de/10009160946
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