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Transportation quarterly
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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Design of operations systems
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Information systems and new applications in the service sector : models and methods
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International journal of e-business research : an official publication of the Information Resources Management Association
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ECONIS (ZBW)
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Perceived risk for multiple services in the consumer buying cycle
Cunningham, Lawrence F.
;
Gerlach, James
;
Harper, Michael D.
- In:
International journal of information systems in the …
1
(
2009
)
4
,
pp. 33-49
Persistent link: https://www.econbiz.de/10003900375
Saved in:
2
Perceived risk for multiple services in the consumer buying cycle
Cunningham, Lawrence F.
;
Gerlach, James
;
Harper, Michael D.
- In:
Information systems and new applications in the service …
,
(pp. 309-323)
.
2011
Persistent link: https://www.econbiz.de/10009124068
Saved in:
3
A framework for strategic service management
Kellogg, Deborah L.
;
Nie, Winter
-
2006
Persistent link: https://www.econbiz.de/10003349396
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4
Nurse scheduling : from academia to implementation or not?
Kellogg, Deborah L.
;
Walczak, Steven
- In:
Interfaces : the INFORMS journal on the practice of …
37
(
2007
)
4
,
pp. 355-369
Persistent link: https://www.econbiz.de/10003547502
Saved in:
5
Evaluating the effectiveness of DOT's air travel consumer report
Cunningham, Lawrence F.
;
Brand, Richard
- In:
Transportation quarterly
43
(
1989
)
4
,
pp. 591-607
Persistent link: https://www.econbiz.de/10001075748
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6
Marketing research applications in intrastate and interstate tour bus markets
Thompson, Kenneth N.
- In:
Transportation quarterly
41
(
1987
)
4
,
pp. 601-618
Persistent link: https://www.econbiz.de/10001034668
Saved in:
7
Diversification in major U.S. airlines
Cunningham, Lawrence F.
;
Wood, Wallace R.
- In:
Transportation journal : a journal of the Association …
22
(
1983
)
3
,
pp. 47-63
Persistent link: https://www.econbiz.de/10002044571
Saved in:
8
The management audit in small public transit firms
Cunningham, Lawrence F.
;
Thompson, Kenneth N.
- In:
Transportation quarterly
39
(
1985
)
3
,
pp. 345-364
Persistent link: https://www.econbiz.de/10002044575
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9
Comparing hybrid services in the United States and China
Cunningham, Lawrence F.
;
Young, Clifford E.
;
Hu, Zuohao
- In:
International journal of information systems in the …
5
(
2013
)
1
,
pp. 17-32
Persistent link: https://www.econbiz.de/10009747868
Saved in:
10
A comparison of consumer views of traditional services and self-service technologies
Cunningham, Lawrence F.
;
Young, Clifford E.
;
Gerlach, James
- In:
The journal of services marketing
23
(
2009
)
1
,
pp. 11-23
Persistent link: https://www.econbiz.de/10009525777
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