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Analyzing online customer dissatisfaction toward perishable goods
Cho, Yoon C. - In: Journal of business research : JBR 64 (2011) 11, pp. 1245-1250
Persistent link: https://www.econbiz.de/10009380510
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Exploring relationship among customer dissatisfaction, complaints, and loyalty in the virtualized environment : roles of advanced services
Cho, Yoon C. - In: International business and economics research journal 12 (2013) 11, pp. 1343-1360
Persistent link: https://www.econbiz.de/10010233767
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Assessing customer satisfaction and acceptance on perishable goods in the "Telepresent" environments
Cho, Yoon C. - In: Journal of business & economics research 8 (2010) 9, pp. 23-35
Persistent link: https://www.econbiz.de/10008806748
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Assessing user attitudes toward mobile commerce in the US vs. Korea : implications for m-commerce CRM
Cho, Yoon C. - In: Journal of business & economics research 6 (2008) 2, pp. 91-102
Persistent link: https://www.econbiz.de/10003764130
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Assessing customers' attitudes/expectations toward online grocery businesses
Cho, Yoon C. - In: Journal of business & economics research 7 (2009) 7, pp. 49-61
Persistent link: https://www.econbiz.de/10003869846
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A cross-cultural comparison analysis of customer attitudes toward mobile phone services in the US and Korea
Cho, Yoon C. - In: International business and economics research journal 8 (2009) 4, pp. 13-25
Persistent link: https://www.econbiz.de/10003850435
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Measuring customer attitudes toward single vs. hybrid retail formats : impact of gender and brand name familiarity
Cho, Yoon C. - In: The journal of applied business research 23 (2007) 4, pp. 79-92
Persistent link: https://www.econbiz.de/10003631937
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Assessing country-of-origin effects : the impact of an international event
Cho, Yoon C.; Ha, Joseph - In: The journal of applied business research 21 (2005) 3, pp. 47-60
Persistent link: https://www.econbiz.de/10003101937
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Exploring warning messages on conditional principles & predicting social behavior
Cho, Yoon C.; Rim, Jihoon - In: Journal of business & economics research 11 (2013) 11, pp. 469-483
Persistent link: https://www.econbiz.de/10010230273
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A content analysis of advertising transitions : impact of brand name, persona, and appeals
Kim, Kyunghee; Cho, Yoon C. - In: Journal of business & economics research 10 (2012) 9, pp. 501-511
Persistent link: https://www.econbiz.de/10009620972