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Dignity in the workplace : a frontline service employee perspective
Mertz, Breanne A.; Locander, Jennifer A.; Brown, Barron W. - In: Journal of marketing theory and practice : JMTP 32 (2024) 4, pp. 506-521
Persistent link: https://www.econbiz.de/10015190539
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How salesperson traits and intuitive judgments influence adaptive selling : a sensemaking perspective
Locander, David A.; Locander, Jennifer A.; Weinberg, … - In: Journal of business research : JBR 118 (2020), pp. 452-462
Persistent link: https://www.econbiz.de/10012288626
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Should I stay or should I go? : the cascading impact of performance pressure on supervisor bottom-line mentality and salesperson hypervigilant decision making, emotional exhaustion...
Brown, Barron W.; Locander, Jennifer A.; Locander, … - In: Journal of business-to-business marketing 29 (2022) 3/4, pp. 353-368
Persistent link: https://www.econbiz.de/10013417391
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Examining the antecedents and outcomes of salesperson bottom line mentality and Lone Wolf Tendencies
Brown, Barron W.; Locander, David A.; Locander, Jennifer A. - In: Journal of managerial issues : JMI 35 (2023) 1, pp. 48-72
Persistent link: https://www.econbiz.de/10014248592
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Motivations for the brand avoidance relationship
White, Allyn; Breazeale, Michael; Webster, Cynthia - In: Consumer-brand relationships : theory and practice, (pp. 57-73). 2012
Persistent link: https://www.econbiz.de/10009739838
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Exploring the national and organizational culture mix in service firms
Webster, Cynthia; White, Allyn - In: Journal of the Academy of Marketing Science 38 (2010) 6, pp. 691-703
Persistent link: https://www.econbiz.de/10008779098
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The effects of perceived fairness on customer responses to retailer SST push policies
White, Allyn; Breazeale, Michael; Collier, Joel E. - In: Journal of retailing 88 (2012) 2, pp. 250-261
Persistent link: https://www.econbiz.de/10009562816
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In their shoes: co-creating value from deaf/hearing perspectives
Abney, Alexandra K.; White, Allyn; Shanahan, Kevin J.; … - In: The journal of services marketing 31 (2017) 4/5, pp. 313-325
Persistent link: https://www.econbiz.de/10011742684
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Giving back the "self" in self service : customer preferences in self-service failure recovery
Collier, Joel E.; Breazeale, Michael; White, Allyn - In: The journal of services marketing 31 (2017) 6, pp. 604-617
Persistent link: https://www.econbiz.de/10011801633
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Does perceived consumer fit matter in corporate social responsibility issues?
Lee, Eun Mi; Park, Seong-yeon; Rapert, Molly Inhofe; … - In: Journal of business research : JBR 65 (2012) 11, pp. 1558-1564
Persistent link: https://www.econbiz.de/10009681930