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ECONIS (ZBW)
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Enabling a service thinking mindset : practices for the global service ecosystem
Alkire, Linda
;
Russell-Bennett, Rebekah
;
Previte, Josephine
- In:
Journal of service management
34
(
2023
)
3
,
pp. 580-602
Persistent link: https://www.econbiz.de/10014338189
Saved in:
2
SDG editorial: improving life on planet earth : a call to action for service research to achieve the sustainable development goals (SDGs)
Russell-Bennett, Rebekah
;
Rosenbaum, Mark
;
Fisk, Raymond P.
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 145-152
Persistent link: https://www.econbiz.de/10014473604
Saved in:
3
SDG commentary: services that sustainably manage resources for all humans-the regenerative service economy framework
Russell-Bennett, Rebekah
;
Polonsky, Michael J.
;
Fisk, …
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 172-189
Persistent link: https://www.econbiz.de/10014473614
Saved in:
4
Social marketing
Russell-Bennett, Rebekah
- In:
The marketing book
,
(pp. 508-532)
.
2016
Persistent link: https://www.econbiz.de/10011471735
Saved in:
5
Blended human-technology service realities in healthcare
Dodds, Sarah
;
Russell-Bennett, Rebekah
;
Chen, Tom
; …
- In:
Journal of service theory and practice
32
(
2022
)
1
,
pp. 75-99
Persistent link: https://www.econbiz.de/10012879151
Saved in:
6
Services marketing : a managerial approach
Russell-Bennett, Rebekah
-
2003
Persistent link: https://www.econbiz.de/10013490002
Saved in:
7
The Robotic-Human Service Trilemma : the challenges for well-being within the human service triad
Phillips, Chelsea
;
Russell-Bennett, Rebekah
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 770-805
Persistent link: https://www.econbiz.de/10014338204
Saved in:
8
The physical frictionless experience : a slippery slope for experience memorability of retail services?
Phillips, Chelsea
;
Russell-Bennett, Rebekah
; …
- In:
The service industries journal
44
(
2024
)
13/14
,
pp. 919-948
Persistent link: https://www.econbiz.de/10015194224
Saved in:
9
Beyond "Eat-Pray-Love" : designing transformative CX for self-discovery in extended service encounters
Zimbatu, Alexandra
;
Russell-Bennett, Rebekah
- In:
Journal of business research : JBR
186
(
2025
),
pp. 1-13
Persistent link: https://www.econbiz.de/10015158139
Saved in:
10
Capturing affective experiences using the SMS Experience Sampling (SMS-ES) method
Andrews, Lynda
;
Russell-Bennett, Rebekah
;
Drennan, Judy
- In:
International journal of market research : JMRS ; the …
53
(
2011
)
4
,
pp. 479-506
Persistent link: https://www.econbiz.de/10009268695
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