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A pricing approach for service companies : service blueprint as a tool of demand-based pricing

Calabrese, Armando; De Francesco, Federico - In: Business process management journal 20 (2014) 6, pp. 906-921

Persistent link: https://www.econbiz.de/10010432330

Service productivity and service quality : a necessary trade-off?

Calabrese, Armando - In: International journal of production economics 135 (2011) 2, pp. 800-812

Persistent link: https://www.econbiz.de/10009490274

Real option's model to evaluate infrastructure flexibility : an application to photovoltaic technology

Calabrese, Armando; Gastaldi, Massimo; Levialdi Ghiron, … - In: International journal of technology management : IJTM 29 (2005) 1/2, pp. 173-191

Persistent link: https://www.econbiz.de/10002606119

Real Options Method (ROM) : a cognitive model for supporting strategy creation processes in uncertain competitive environments

Calabrese, Armando (contributor); Mancuso, Paolo (contributor) - In: Brazilian electronic journal of economics : BEJE 5 (2002) 1, pp. 1-21

Persistent link: https://www.econbiz.de/10002226140

Quality versus productivity in service production systems : an organisational analysis

Calabrese, Armando; Spadoni, Alessandro - In: International journal of production research 51 (2013) 22, pp. 6594-6606

Persistent link: https://www.econbiz.de/10010228926

Net neutrality at internet backbone provider level : 24th European Regional Conference of the International Telecommunications Society

Baglioni, Laura; Calabrese, Armando; Levialdi Ghiron, Nathan - 2013

This paper analysis the Internet interconnection market and combine the main technical (i.e. service quality) and economic aspects (i.e. profits and utility) characterizing relations between market players (end users, EUs; Internet Service Providers, ISPs; Internet Backbone Providers, IBPs) in...

Persistent link: https://www.econbiz.de/10010209337

Turning corporate social responsibility-driven opportunities in competitve advantages : a two-dimensional model

Calabrese, Armando; Costa, Roberta; Menichini, Tamara; … - In: Knowledge and process management : the journal of … 20 (2013) 1, pp. 50-58

Persistent link: https://www.econbiz.de/10009722834

Reframing the past : a new approach in service quality assessment

Calabrese, Armando; Scoglio, Francesco - In: Total quality management & business excellence : an … 23 (2012) 11, pp. 1329-1343

Persistent link: https://www.econbiz.de/10009687498

Cultural adaptation of web design services as critical success factor for business excellence : a cross-cultural study of Portuguese, Brazilian, Angolan and Macanese wen sites

Calabrese, Armando; Capece, Guendalina; Di Pillo, Francesca - In: Cross cultural management : an international journal 21 (2014) 2, pp. 172-190

Persistent link: https://www.econbiz.de/10010378643

Guest editorial for the special issue "measuring corporate social responsibility (CSR) : the central role of stakeholders"

Calabrese, Armando; Costa, Roberta - In: Knowledge and process management : the journal of … 21 (2014) 3, pp. 149-150

Persistent link: https://www.econbiz.de/10010417654