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Akehurst, Gary (ed.); Alexander, Nicholas (contributor) - 1995

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Piercy, Nigel - In: The service industries journal 8 (1988) 2, pp. 155-175

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Alexander, Nicholas - In: The service industries journal 8 (1988) 1, pp. 77-90

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Alexander, Nicholas - In: The service industries journal 10 (1990) 1, pp. 172-187

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