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Consumers' post-adoption of m-services : interest in future m-services based on consumer evaluations of current m-services
Park, Joohyung; Snell, Whitney; Ha, Sejin; Chung, Te-lin - In: Journal of electronic commerce research : JECR 12 (2011) 3, pp. 165-175
Persistent link: https://www.econbiz.de/10009387326
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Understanding pro-environmental behavior : a comparison of sustainable consumers and apathetic consumers
Park, Joohyung; Ha, Sejin - In: International journal of retail & distribution management 40 (2012) 5, pp. 388-403
Persistent link: https://www.econbiz.de/10009568094
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Collaboration in service recovery : control, effort, and self-serving bias
Park, Joohyung; Ha, Sejin - In: Services marketing quarterly 43 (2022) 1, pp. 87-109
Persistent link: https://www.econbiz.de/10012801858
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Determinants of consumer-driven healthcare : self-confidence in information search, health literacy, and trust in information sources
Ha, Sejin; Lee, Yun Jung - In: International journal of pharmaceutical and healthcare … 5 (2011) 1, pp. 8-24
Persistent link: https://www.econbiz.de/10009129596
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An exploration of the cognitive-affective model of satisfaction in a shopping context : a test of competing models
Im, Hyunjoo; Ha, Sejin - In: The service industries journal 31 (2011) 13/14, pp. 2273-2288
Persistent link: https://www.econbiz.de/10009298999
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Consumer responses to high-technology products : product attributes, cognition, and emotions
Lee, Seunghyun; Ha, Sejin; Widdows, Richard - In: Journal of business research : JBR 64 (2011) 11, pp. 1195-1200
Persistent link: https://www.econbiz.de/10009380537
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Store attributes influencing relationship marketing : study of department stores
Wang, Chiu-han; Ha, Sejin - In: Journal of fashion marketing and management 15 (2011) 3, pp. 326-344
Persistent link: https://www.econbiz.de/10009268720
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Retailers' CSR : the effects of legitimacy and social capital
Kim, Jiyoung; Ha, Sejin; Fong, Clarissa - In: International journal of retail & distribution management 42 (2014) 2, pp. 131-150
Persistent link: https://www.econbiz.de/10010250105
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The impact of eco-friendly practices on green image and customer attitudes : an investigation in a café setting
Jeong, EunHa; Jang, Soocheong (Shawn); Day, Jonathon; … - In: International journal of hospitality management 41 (2014), pp. 10-20
Persistent link: https://www.econbiz.de/10010403148
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Designing loyalty programs that matter to customers
Ha, Sejin; Stoel, Leslie - In: The service industries journal 34 (2014) 6, pp. 495-514
Persistent link: https://www.econbiz.de/10010379347