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Conceptualizing customer experience in multi-actor platforms

Mahadevan, Dhrithi; Shainesh, G. - In: AMS review : official publication of the Academy of … 14 (2024) 1/2, pp. 83-103

Persistent link: https://www.econbiz.de/10014584112

Impact of COVID-19 on mental health and career anxiety of hospitality and tourism students in the UK

Rahimi, Roya; Akgunduz, Yilmaz; Bilgihan, Anil - In: Journal of hospitality and tourism insights 6 (2023) 2, pp. 892-911

Persistent link: https://www.econbiz.de/10014363986

Unlocking the flow experience in apps : fostering long-term adoption for sustainable healthcare systems

Gómez, Mar; Santos Vijande, María Leticia; … - In: Psychology & marketing 40 (2023) 8, pp. 1556-1578

Persistent link: https://www.econbiz.de/10014338304

Generative artificial intelligence in the hospitality and tourism industry : developing a framework for future research

Dogru, Tarik; Line, Nathaniel D.; Mody, Makarand Amrish; … - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 2, pp. 235-253

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Hospitality marketing research : bridging the practical gap

Bilgihan, Anil; Hanks, Lydia; Line, Nathan Discepoli; … - In: International journal of contemporary hospitality management 37 (2025) 1, pp. 316-332

Persistent link: https://www.econbiz.de/10015210175

Metaphorical effects of advertising in different types of hotels : evidence from eye-tracking

Chen, Xianglan; Xiang, Bingqing; Bilgihan, Anil - In: International journal of contemporary hospitality management 36 (2024) 12, pp. 4192-4214

Persistent link: https://www.econbiz.de/10015145522

Developing a brand structure pyramid model for travel-related online social networks

Barreda, Albert; Nusair, Khaldoon; Bilgihan, Anil; … - In: Tourism review : the official journal of the AIEST 68 (2013) 4, pp. 49-70

Persistent link: https://www.econbiz.de/10010226559

Airport service quality drivers of passenger satisfaction

Bogicevic, Vanja; Yang, Wan; Bilgihan, Anil; Bujisic, Milos - In: Tourism review : the official journal of the AIEST 68 (2013) 4, pp. 3-18

Persistent link: https://www.econbiz.de/10010226571

Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior

Bujisic, Milos; Wu, Luorong; Mattila, Anna; Bilgihan, Anil - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 293-306

Persistent link: https://www.econbiz.de/10010250181

Generation Y travelers’ commitment to online social network websites

Nusair, Khaldoon; Bilgihan, Anil; Okumus, Fevzi; … - In: Tourism management : research, policies, practice 35 (2013), pp. 13-22

Persistent link: https://www.econbiz.de/10009687045