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Willems, Kim
36
Brengman, Malaika
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Slabbinck, Hendrik
12
Pantano, Eleonora
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Karimov, Farhod P.
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Vermeir, Iris
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Swinnen, Gilbert
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Retail in a new world : recovering from the pandemic that changed the world
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ECONIS (ZBW)
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RePEc
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1
Frontline employee expectations on working with physical robots in retailing
Willems, Kim
;
Verhulst, Nanouk
;
Gauquier, Laurens de
; …
- In:
Journal of service management
34
(
2023
)
3
,
pp. 467-492
Persistent link: https://www.econbiz.de/10014338164
Saved in:
2
How COVID-19 could accelerate the adoption of new retail technologies and enhance the (e-)servicescape
Willems, Kim
;
Verhulst, Nanouk
;
Brengman, Malaika
-
2021
Persistent link: https://www.econbiz.de/10012668344
Saved in:
3
Together or alone : should service robots and frontline employees collaborate in retail-customer interactions at the POS?
Gauquier, Laurens de
;
Willems, Kim
;
Cao, Hoang-Long
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240305
Saved in:
4
COVID-19 and mobile payment in Belgium : closing the digital divide or just for the young, social, and impulsive?
Hellemans, Johan
;
Willems, Kim
;
Brengman, Malaika
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1539-1564
Persistent link: https://www.econbiz.de/10014383093
Saved in:
5
Media richness effectiveness : humanoid robots with or without voice, or just a tablet kiosk?
Brengman, Malaika
;
Willems, Kim
;
Gauquier, Laurens de
; …
- In:
Psychology & marketing
41
(
2024
)
4
,
pp. 734-753
Persistent link: https://www.econbiz.de/10014518820
Saved in:
6
The mediating role of self-image congruence and perceived product quality on the relationship between brand personality and brand equity in the Belgian beer market
Hellemans, Johan
;
Willems, Kim
;
Brengman, Malaika
- In:
Advances in National Brand and Private Label Marketing …
,
(pp. 89-99)
.
2023
Persistent link: https://www.econbiz.de/10014289844
Saved in:
7
How customers motive attributions impact intentions to use an interactive kiosk in-store
Van de Sanden, Stephanie
;
Willems, Kim
;
Brengman, Malaika
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209666
Saved in:
8
A neurophysiological exploration of the dynamic nature of emotions during the customer experience
Verhulst, Nanouk
;
Vermeir, Iris
;
Slabbinck, Hendrik
; …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012305889
Saved in:
9
Brand personality appeal in retailing : comparing fashion- and grocery retailing
Willems, Kim
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209586
Saved in:
10
Retail in a new world : recovering from the pandemic that changed the world
Pantano, Eleonora
;
Willems, Kim
-
2022
Persistent link: https://www.econbiz.de/10012668386
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