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To Pool or Not to Pool in Call Centers
Dijk, Nico M.van; Sluis, Erik van der - In: Production and operations management : an international … 17 (2008) 3, pp. 296-305
Persistent link: https://www.econbiz.de/10008072951
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Check-in computation and optimization by simulation and IP in combination
van Dijk, Nico M.; van der Sluis, Erik - In: European journal of operational research : EJOR 171 (2006) 3, pp. 1152-1168
Persistent link: https://www.econbiz.de/10006640839
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Simple Product-Form Bounds for Queueing Networks with Finite Clusters
van Dijk, Nico M.; van der Sluis, Erik - 2002
Persistent link: https://www.econbiz.de/10008215968
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Optimal Shift Scheduling with a Global Service Level Constraint
Koole, Ger; van der Sluis, Erik - In: IIE transactions / Institute of Industrial Engineers, … 35 (2003) 11, pp. 1049-1056
Persistent link: https://www.econbiz.de/10006168715
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A solution procedure for Economic Lot Scheduling Problems even in high utilisation facilities
Holmbom, Martin; Segerstedt, Anders; van der Sluis, Erik - In: International journal of production research : American … 51 (2013) 12, pp. 3765-3777
Persistent link: https://www.econbiz.de/10010139814
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A new iterative heuristic to solve the joint replenishment problem using a spreadsheet technique
Nilsson, Andreas; Segerstedt, Anders; van der Sluis, Erik - In: International journal of production economics 108 (2007) 1, pp. 399-405
Persistent link: https://www.econbiz.de/10007740820
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Pooling is not the answer
van Dijk, Nico; van der Sluis, Erik - In: European journal of operational research : EJOR 197 (2009) 1, pp. 415-421
Persistent link: https://www.econbiz.de/10008175334
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A solvable queueing network model for railway networks and its validation and applications for the Netherlands
Huisman, Tijs; Boucherie, Richard J.; van Dijk, Nico M. - In: European journal of operational research : EJOR 142 (2002) 1, pp. 30-51
Persistent link: https://www.econbiz.de/10006654395
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Error Bounds for Perturbing Nonexponential Queues
van Dijk, Nico M.; Miyazawa, Masakiyo - In: Mathematics of operations research 29 (2004) 3, pp. 525-558
Persistent link: https://www.econbiz.de/10006417597
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Error bounds for state space truncation of finite Jackson networks
van Dijk, Nico M. - In: European journal of operational research : EJOR 186 (2008) 1, pp. 164-181
Persistent link: https://www.econbiz.de/10007895466