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Exploring the myth of customer relationship management : evidence from UK retail banking
Smith, Malcolm; Lakhani, Sangeeta - In: Journal of applied accounting research 9 (2008) 2, pp. 97-111
Persistent link: https://www.econbiz.de/10009890734
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The Banker Supplement - Paper tiger - E-documentation is cheaper, faster and more efficient than paper, but is it safe? Malcolm Smith proposes a code of practice
Smith, Malcolm - In: The banker : global financial intelligence 150 (2000) 890, pp. 20
Persistent link: https://www.econbiz.de/10006621894
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Paper tiger - E-documentation is cheaper, faster and more efficient than paper, but is it safe? Malcolm Smith proposes a code of practice
Smith, Malcolm - In: The banker : global financial intelligence 150 (2000) 890, pp. 20
Persistent link: https://www.econbiz.de/10006622303
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Paper tiger - E-documentation is cheaper, faster and more efficient than paper, but is it safe? Malcolm Smith proposes a code of practice
Smith, Malcolm - In: The banker : global financial intelligence 2 (2000), pp. 20
Persistent link: https://www.econbiz.de/10006624315
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The Ethical Environment of Tax Practitioners: Western Australian Evidence
Marshall, Rex L.; Armstrong, Robert W.; Smith, Malcolm - In: Journal of business ethics : JOBE 17 (1998) 12, pp. 1265-1280
Persistent link: https://www.econbiz.de/10006918111
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Features - Meetings - Malcolm Smith reassesses the value of gathering round a table
Smith, Malcolm - In: Management accounting (2000), pp. 29
Persistent link: https://www.econbiz.de/10006281770
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Features - City limits: Women are still facing prejudice when it comes to overseas assignments
Chan, Bobbie; Smith, Malcolm - In: Management accounting 78 (2000) 7, pp. 38-42
Persistent link: https://www.econbiz.de/10006286846
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Customer profitability analysis revisited
Smith, Malcolm - In: Management accounting 71 (1993) 9, pp. 26-27
Persistent link: https://www.econbiz.de/10006355596
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Decision-making in the face of conflicting evidence
Smith, Malcolm - In: Management accounting 71 (1993) 2, pp. 34-35
Persistent link: https://www.econbiz.de/10006355770
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New Tools for Management Accounting
Smith, Malcolm; Ezzamel, Mahmoud - In: Accounting and business research : a research quarterly … 26 (1996) 2, pp. 178
Persistent link: https://www.econbiz.de/10006208824