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Number 4 - Total quality management and information technologies: An exploration of the issues

Dewhurst, Frank; Martinez Lorente, Angel R.; Dale, Barrie G. - In: International journal of quality & reliability management 16 (1999) 4-5, pp. 392-405

Persistent link: https://www.econbiz.de/10006387339

Linking organizational learning and customer capital through an ambidexterity context: an empirical investigation in SMEs

Cegarra-Navarro, Juan; Dewhurst, Frank - In: The international journal of human resource management 18 (2007) 10, pp. 1720-1735

Persistent link: https://www.econbiz.de/10007866713

Total quality management: Origins and evolution of the term

Martinez-Lorente, Angel R.; Dewhurst, Frank; Dale, Barrie G. - In: The TQM magazine : the international bi-monthly for … 10 (1998) 5, pp. 378-386

Persistent link: https://www.econbiz.de/10007349163

TQM in public organisations: An examination of the issues

Dewhurst, Frank; Martinez-Lorente, Angel R.; Dale, Barrie G. - In: Managing service quality : MSQ ; an international journal 9 (1999) 4, pp. 265-273

Persistent link: https://www.econbiz.de/10007185481