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Walker, Rhett H.
9
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8
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5
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4
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2
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2
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International journal of entrepreneurship and innovation management
2
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2
Managing service quality : MSQ ; an international journal
2
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1
Australian Trade Unions' Responses to Human Resource Management Initiatives in a Globalized Era
Holland, Peter
;
Nelson, Lindsay
;
Fisher, Cathy
- In:
Asia Pacific business review
7
(
2000
)
1
,
pp. 46-70
Persistent link: https://www.econbiz.de/10006042304
Saved in:
2
Community banks in Australia: an innovative approach to social and economic wealth creation?
Byrne, Graeme
;
Rogers, Maureen
;
Jobling, Earl
;
Walker, …
- In:
International journal of entrepreneurship and …
5
(
2005
)
5-6
,
pp. 495-507
Persistent link: https://www.econbiz.de/10006015604
Saved in:
3
Managing technology-enabled service innovations
Walker, Rhett H.
;
Johnson, Lester W.
- In:
International journal of entrepreneurship and …
4
(
2004
)
6
,
pp. 561-574
Persistent link: https://www.econbiz.de/10006021663
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4
Developing a Quality of Life Measure to Assess the Impact of Community Services: The Case of Australian Community Banks
Walker, Rhett H.
;
Byrne, Graeme
;
Johnson, Lester W.
- In:
Journal of macromarketing : examining the interactions …
27
(
2007
)
4
,
pp. 380-388
Persistent link: https://www.econbiz.de/10007876135
Saved in:
5
Signaling intrinsic service quality and value via accreditation and certification
Walker, Rhett H.
;
Johnson, Lester W.
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
1
,
pp. 85-105
Persistent link: https://www.econbiz.de/10008170262
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6
Technology-enabled service delivery: An investigation of reasons affecting customer adoption and rejection
Walker, Rhett H.
;
Craig-Lees, Margaret
;
Hecker, Robert
; …
- In:
International journal of service industry management : IJSIM
13
(
2002
)
1
,
pp. 91
Persistent link: https://www.econbiz.de/10007110388
Saved in:
7
Why consumers use and do not use technology-enabled services
Walker, Rhett H.
;
Johnson, Lester W.
- In:
The journal of services marketing
20
(
2006
)
2-3
,
pp. 125-135
Persistent link: https://www.econbiz.de/10007273466
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8
Measuring marketing performance against the backdrop of intra-organisational change
Walker, Rhett H.
;
Slater, Rod
;
Callaghan, Bill
; …
- In:
Marketing intelligence & planning
22
(
2004
)
1
,
pp. 59-65
Persistent link: https://www.econbiz.de/10006965172
Saved in:
9
Why consumers use and do not use technology-enabled services
Walker, Rhett H.
;
Johnson, Lester W.
- In:
The journal of services marketing
20
(
2006
)
2
,
pp. 125-135
Persistent link: https://www.econbiz.de/10007222385
Saved in:
10
Re-thinking the conceptualization of customer value and service quality within the service-profit chain
Walker, Rhett H.
;
Johnson, Lester W.
;
Leonard, Sean
- In:
Managing service quality : MSQ ; an international journal
16
(
2006
)
1
,
pp. 23-36
Persistent link: https://www.econbiz.de/10007145797
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