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Comments - The Ombudsman: Business School Prestige--Research versus Teaching
Webster, David S.; Barnett, Arnold; Murphy, Frederic H.; … - In: Interfaces : the INFORMS journal on the practice of … 24 (1994) 2, pp. 13-43
Persistent link: https://www.econbiz.de/10006343612
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The Ultimate Advantage: Creating the High-Involvement Organization
Lawler III, Edward E.; Franke, Richard H. - In: The Executive : an Academy of Management Publication 7 (1993) 1, pp. 105
Persistent link: https://www.econbiz.de/10007092825
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A Typology of Situational Factors: Impact on Salesperson Decision-Making about Ethical Issues
Ross Jr, William T.; Robertson, Diana C. - In: Journal of business ethics : JOBE 46 (2003) 3, pp. 213-234
Persistent link: https://www.econbiz.de/10006887119
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Interpreting Interactions: Raw Means or Residual Means?
Ross Jr, William T.; Creyer, Elizabeth H. - In: Journal of consumer research : JCR ; an … 20 (1993) 2, pp. 330
Persistent link: https://www.econbiz.de/10006687947
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The Role of Attributions in Customer Satisfaction: A Reexamination
Tsiros, Michael; Mittal, Vikas; Ross Jr, William T. - In: Journal of consumer research : JCR ; an … 31 (2004) 2, pp. 476-483
Persistent link: https://www.econbiz.de/10006645527
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The Role of Issue Valence and Issue Capability in Determining Effort Investment
Mittal, Vikas; Ross Jr, William T.; Tsiros, Michael - In: Journal of marketing research : JMR 39 (2002) 4, pp. 455-468
Persistent link: https://www.econbiz.de/10006652716
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REGULAR FEATURES - The Ombudsman: Reaction to Armstrong's "Management Folklore and Management Science"
Miser, Hugh J.; Ross Jr, William T.; Armstrong, J.Scott; … - In: Interfaces : the INFORMS journal on the practice of … 28 (1998) 4, pp. 81-93
Persistent link: https://www.econbiz.de/10006304083
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Social Contracts and Marketing Ethics
Dunfee, Thomas W.; Smith, N.Craig; Ross Jr, William T. - In: Journal of marketing 63 (1999) 3, pp. 14-32
Persistent link: https://www.econbiz.de/10005966972
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The Asymmetric Impact of Negative and Positive Attribute-Level Performance on Overall Satisfaction and Repurchase Intentions
Mittal, Vikas; Ross Jr, William T.; Baldasare, Patrick M. - In: Journal of marketing 62 (1998) 1, pp. 33-47
Persistent link: https://www.econbiz.de/10005979233
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Performance in Principal-Agent Dyads: The Causes and Consequences of Perceived Asymmetry of Commitment to the Relationship
Ross Jr, William T.; Anderson, Erin; Weitz, Barton - In: Management science : journal of the Institute for … 43 (1997) 5, pp. 680-704
Persistent link: https://www.econbiz.de/10006100393