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Chen, Chi-Kuang
5
Chang, Hsiu-Chen
2
Chen, Chi-kuang
2
Dahlgaard, Jens J.
2
Dahlgaard-Park, Su Mi
2
Jang, Jiun-Yi
2
Yu, Chang-Hsi
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Banegas, Leonardo A.
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Chang, Hsiu-chen
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of internet and enterprise management : IJIEM
1
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
1
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ECONIS (ZBW)
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1
ERA Model: A Customer-Orientated Organizational Change Model for the Public Service
Chen, Chi-Kuang
;
Yu, Chang-Hsi
;
Chang, Hsiu-Chen
- In:
Total quality management & business excellence : an …
17
(
2006
)
10
,
pp. 1301-1322
Persistent link: https://www.econbiz.de/10007388685
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2
Developing a revised QFD technique to meet the needs of multiple-customer groups: a case of public policy analysis
Yu, Chang-Hsi
;
Chen, Chi-Kuang
;
Chen, Wan-Hong
;
Chang, …
- In:
Total quality management & business excellence : an …
23
(
2012
)
11
,
pp. 1413-1431
Persistent link: https://www.econbiz.de/10010045958
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3
An empirical analysis of customer-oriented service activities in the Taiwanese public sector
Chen, Chi-kuang
;
Yu, Chang-hsi
;
Chang, Hsiu-chen
- In:
Total quality management & business excellence : an …
16
(
2005
)
7
,
pp. 887-902
Persistent link: https://www.econbiz.de/10007148340
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4
A comprehensive study of the digital divide phenomenon in Taiwanese government agencies
Chen, Chi-kuang
;
Tseng, Shu-fen
;
Huang, Hsin-i
- In:
International journal of internet and enterprise …
4
(
2006
)
3
,
pp. 244-256
Persistent link: https://www.econbiz.de/10009867266
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5
Business excellence models: limitations, reflections and further development
Dahlgaard, Jens J.
;
Chen, Chi-Kuang
;
Jang, Jiun-Yi
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
5
,
pp. 519-538
Persistent link: https://www.econbiz.de/10010123023
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6
Developing a process re-engineering-oriented organizational change exploratory simulation system (PROCESS)
Chen, Chi-Kuang
;
Tsai, Cheng-Ho
- In:
International journal of production research : American …
46
(
2008
)
16
,
pp. 4463-4482
Persistent link: https://www.econbiz.de/10008076076
Saved in:
7
Diagnosing and prognosticating the quality movement a review on the 25 years quality literature (19872011)
Dahlgaard-Park, Su Mi
;
Chen, Chi-Kuang
;
Jang, Jiun-Yi
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10010074280
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