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Customer-orientated Six Sigma in call centre performance measurement

Mcadam, Rodney; Davies, John; Keogh, Bill; Finnegan, Anthony - In: International journal of quality & reliability management 26 (2009) 6-7, pp. 516-545

Persistent link: https://www.econbiz.de/10008326460

The development of absorptive capacity-based innovation in a construction SME

McAdam, Rodney; Miller, Kristel; McMacken, Nora; … - In: The international journal of entrepreneurship and innovation 11 (2010) 3, pp. 231-244

Persistent link: https://www.econbiz.de/10009851938

Book Review: The E Factor: Entrepreneurial Competencies for Personal and Business Success

Keogh, Bill - In: International small business journal 24 (2006) 5, pp. 547

Persistent link: https://www.econbiz.de/10007293442

In this issue

Davenport, Sally; Daellenbach, Urs; Davies, John - In: R & D management 32 (2002) 3, pp. 177-178

Persistent link: https://www.econbiz.de/10006616379

Framing of international research alliances: Influence on strategy

Davenport, Sally; Davies, John; Miller, Aaron - In: R & D management 29 (1999) 4, pp. 329-342

Persistent link: https://www.econbiz.de/10006626268

REFEREED PAPERS - Collaborative research prorammes: Building trust from difference - This work studies the pros and cons of collaborative research and various barriers which may arise, discussing one programme in New Zealand in particular. The feeling is that goodwill may be built on, especially in the SME sector, to achieve economically productive results

Davenport, Sally; Davies, John; Grimes, Charlotte - In: Technovation : the international journal of … 19 (1999) 1, pp. 31-40

Persistent link: https://www.econbiz.de/10006844772

A case of personal productivity: Illustrating methodological developments in TOC

Iii, James F.Cox; Mabin, Victoria J.; Davies, John - In: Human systems management : HSM 24 (2005) 1, pp. 39-66

Persistent link: https://www.econbiz.de/10006812283

Retail Management - Interior Design: Using the management services approach in retail premises - Layouts of retail premises are not only concerned with improved utifisation of space but are very much concerned with increased sales and added value per unit of floor space. John Davies and Nicolas Tilley explain.

Davies, John; Tilley, Nicolas - In: Management services : journal of the Institute of … 48 (2004) 7, pp. 10-12

Persistent link: https://www.econbiz.de/10006550557

Innovation - The Design Café: A now approach in the textile industry -- Part 2 - In the second of two articles John Davies and Emma Tilley describe the benefits of the Design Café and TUKAcenter in Leicestershire.

Davies, John; Tilley, Emma - In: Management services : journal of the Institute of … 47 (2003) 3, pp. 14-17

Persistent link: https://www.econbiz.de/10006556524

Innovation - The Design Café -- A new approach in the textile industry - John Davies and Emma Tilley take a look at the Design Café in Enderby, Leicestershire.

Davies, John; Tilley, Emma - In: Management services : journal of the Institute of … 46 (2002) 10, pp. 18-19

Persistent link: https://www.econbiz.de/10006558598