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An investigation of the effect of online consumer trust on expectation, satisfaction, and post-expectation
Kim, Dan J. - In: Information systems and e-business management : ISeB 10 (2012) 2, pp. 219-240
Persistent link: https://www.econbiz.de/10010003023
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A multidimensional trust formation model in B-to-C e-commerce: a conceptual framework and content analyses of academia-practitioner perspectives
Kim, Dan J.; Song, Yong I.; Braynov, S.B.; Rao, H.R. - In: Decision support systems : DSS ; the international journal 40 (2006) 2, pp. 143-166
Persistent link: https://www.econbiz.de/10006158313
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A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents
Kim, Dan J.; Ferrin, Donald L.; Rao, H.Raghav - In: Decision support systems : DSS ; the international journal 44 (2008) 2, pp. 544
Persistent link: https://www.econbiz.de/10007896217
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Revisiting the role of web assurance seals in business-to-consumer electronic commerce
Kim, Dan J.; Steinfield, Charles; Lai, Ying-Ju - In: Decision support systems : DSS ; the international journal 44 (2008) 4, pp. 1000-1015
Persistent link: https://www.econbiz.de/10007905926
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Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust
Hwang, Yujong; Kim, Dan J. - In: Decision support systems : DSS ; the international journal 43 (2007) 3, pp. 746-760
Persistent link: https://www.econbiz.de/10007720095
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Revisiting the role of web assurance seals in business-to-consumer electronic commerce
Kim, Dan J.; Steinfield, Charles; Lai, Ying-Ju - In: Decision support systems : DSS ; the international journal 44 (2008) 4, pp. 1000-1016
Persistent link: https://www.econbiz.de/10008886586