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IN CONTEXT - Intuitive Decision Making - Despite the welter of data and analytics at their disposal, experienced managers often need to rely on gut instinct to make complex decisions under duress.
Matzler, Kurt; Bailom, Franz; Mooradian, Todd A. - In: MIT sloan management review 49 (2007) 1, pp. 13-16
Persistent link: https://www.econbiz.de/10007869656
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Who Trusts? Personality, Trust and Knowledge Sharing
Mooradian, Todd; Renzl, Birgit; Matzler, Kurt - In: Management learning : the journal for managerial and … 37 (2006) 4, pp. 523-540
Persistent link: https://www.econbiz.de/10007390236
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Personality traits, affective commitment, documentation of knowledge, and knowledge sharing
Matzler, Kurt; Renzl, Birgit; Mooradian, Todd; von … - In: The international journal of human resource management 22 (2011) 2, pp. 296-311
Persistent link: https://www.econbiz.de/10008844876
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Personality, basic emotions, and satisfaction: Primary emotions in the mountaineering experience
Faullant, Rita; Matzler, Kurt; Mooradian, Todd A. - In: Tourism management : research, policies, practice 32 (2011) 6, pp. 1423-1431
Persistent link: https://www.econbiz.de/10009178308
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Personality, personbrand fit, and brand community: An investigation of individuals, brands, and brand communities
Matzler, Kurt; Pichler, Elisabeth; Fller, Johann; … - In: Journal of marketing management : MM 27 (2011) 9, pp. 874-891
Persistent link: https://www.econbiz.de/10009252644
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A Ranking of International Tourism and Hospitality Journals
Pechlaner, Harald; Zehrer, Anita; Matzler, Kurt; … - In: Journal of travel research : a quarterly publication of … 42 (2004) 4, pp. 328-332
Persistent link: https://www.econbiz.de/10006881955
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Determinants of response to customer e-mail enquiries to hotels: evidence from Austria
Matzler, Kurt; Pechlaner, Harald; Abfalter, Dagmar; … - In: Tourism management : research, policies, practice 26 (2005) 2, pp. 249-260
Persistent link: https://www.econbiz.de/10006810054
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Differences in corporate environmentalism : a comparative analysis of leading US and German companies
Mueller, Julia; Abfalter, Dagmar; Hautz, Julia; Hutter, … - In: European journal of international management : EJIM 5 (2011) 2, pp. 122-148
Persistent link: https://www.econbiz.de/10009883145
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Das Kano-Modell der Kundenzufriedenheit.
Bailom, Franz; Hinterhuber, Hans H.; Matzler, Kurt; … - In: Marketing : ZFP ; journal of research and management 18 (1996) 2, pp. 117-126
Persistent link: https://www.econbiz.de/10006854370
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The asymmetric relationship between attribute-level performance and overall customer satisfaction: a reconsideration of the importance-performance analysis
Matzler, Kurt; Bailom, Franz; Hinterhuber, Hans H.; … - In: Industrial marketing management : the international … 33 (2004) 4, pp. 271-278
Persistent link: https://www.econbiz.de/10006247892