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Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing
Chamberlin, Tyler; Doutriaux, Jerome; Hector, John - In: The service industries journal 30 (2010) 2, pp. 203-224
Persistent link: https://www.econbiz.de/10008348399
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Teaching the Production-Operations Management Core Course: Integrating Logistics Planning Activities
Julien, François; Doutriaux, Jérôme; Couillard, Jean - In: Production and operations management : an international … 7 (1998) 2, pp. 160-170
Persistent link: https://www.econbiz.de/10007191309
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Innovation novelty and (commercial) performance in the service sector: A Canadian firm-level analysis
Therrien, Pierre; Doloreux, David; Chamberlin, Tyler - In: Technovation : the international journal of … 31 (2011) 12, pp. 655-666
Persistent link: https://www.econbiz.de/10009807093
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Investing in R&D: small- and medium-sized enterprise financing preferences
Riding, Allan; Orser, Barbara; Chamberlin, Tyler - In: Venture capital : an international journal of … 14 (2012) 2, pp. 199-215
Persistent link: https://www.econbiz.de/10009960144
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Modes of innovation in the Canadian wine industry
Doloreux, David; Chamberlin, Tyler; Ben-Amor, Sarah - In: International journal of wine business research : IJWBR 25 (2013) 1, pp. 6-26
Persistent link: https://www.econbiz.de/10010099334