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A comparison of perceptions of loyalty between bank tellers and internal customer groups in a retail bank in South Africa
Chipunza, Crispen - In: The service industries journal 28 (2008) 2, pp. 139-150
Persistent link: https://www.econbiz.de/10007915205
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A comparison of perceptions of loyalty between bank tellers and internal customer groups in a retail bank in South Africa
Chipunza, Crispen - In: The service industries journal 28 (2008) 1-2, pp. 139-150
Persistent link: https://www.econbiz.de/10007993629
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Transformational leadership in merging higher education institutions : a case study
Chipunza, Crispen; Gwarinda, Shungu A. - In: SA journal of human resource management : SAJHRM 8 (2010) 1, pp. 47-56
Persistent link: https://www.econbiz.de/10009892337
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Perceptions of justice and extra-role behaviours of survivors after organisational restructuring at a consolidated bank in Nigeria
Omoruyi, Queen; Chipunza, Crispen; Samuel, Michael O. - In: SA journal of human resource management : SAJHRM 9 (2011) 1, pp. 125-138
Persistent link: https://www.econbiz.de/10010005459