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Article
49
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45
English
3
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Beatty, Sharon E.
37
Blut, Markus
11
Evanschitzky, Heiner
7
Jones, Michael A.
7
Mothersbaugh, David L.
7
Walsh, Gianfranco
7
Reynolds, Kristy E.
6
Wang, Sijun
5
Bove, Liliana L.
3
Brock, Christian
3
Harrison, Mary P.
3
Hill, William W.
3
Kenning, Peter
3
Pervan, Simon J.
3
Shiu, Edward
3
Weun, Seungoog
3
Woisetschläger, David M.
3
Backhaus, Christof
2
Holzmüller, Hartmut H.
2
Noble, Stephanie M.
2
Ponder, Nicole
2
Shiu, Edward M.K.
2
Töllner, Alke
2
Zhang, Jingyun
2
Adams, Frank G.
1
Ahlert, Dieter
1
Ahlert, Martin
1
Bartikowski, Boris
1
Capella, Michael L.
1
Coleman, James E.
1
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1
Ellinger, Alexander
1
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1
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1
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1
Foxx, William
1
Foxx, William K.
1
Grzeskowiak, Stephan
1
Heussler, Tobias
1
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1
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Journal of business research : JBR
16
Journal of retailing
7
Journal of service research : JSR
4
The journal of services marketing
4
Journal of marketing theory and practice
3
Journal of the Academy of Marketing Science
2
Operations research, Management science : OR MS ; the international literature digest
2
Die Betriebswirtschaft : DBW
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International marketing review
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of global marketing
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing education : JME
1
Marketing Review St. Gallen : die neue Thexis-Marketingfachzeitschrift für Theorie und Praxis
1
Planung & Analyse : Zeitschrift für Marktforschung und Marketing
1
Supply chain management : an international journal
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OLC EcoSci
ECONIS (ZBW)
125
RePEc
18
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15
USB Cologne (business full texts)
3
EconStor
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1
The influence of supply chain management competency on customer satisfaction and shareholder value
Ellinger, Alexander
;
Shin, Hyunju
;
Northington, William …
- In:
Supply chain management : an international journal
17
(
2012
)
3
,
pp. 249-263
Persistent link: https://www.econbiz.de/10009967104
Saved in:
2
Satisfaction with complaint handling: A replication study on its determinants in a business-to-business context
Brock, Christian
;
Blut, Markus
;
Evanschitzky, Heiner
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
3
,
pp. 319-322
Persistent link: https://www.econbiz.de/10010142569
Saved in:
3
Service Separation and Customer Satisfaction: Assessing the Service Separation/Customer Integration Paradox
Paluch, Stefanie
;
Blut, Markus
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 415-427
Persistent link: https://www.econbiz.de/10010159462
Saved in:
4
Interaktionskompetenz : Erfolgsfaktor im industriellen Vertrieb
Töllner, Alke
;
Ulrich, Jasmin
;
Blut, Markus
; …
- In:
Marketing Review St. Gallen : die neue …
30
(
2013
)
4
,
pp. 74-87
Persistent link: https://www.econbiz.de/10010184198
Saved in:
5
Market Orientation in Vertical Business Networks
Grzeskowiak, Stephan
;
Blut, Markus
;
Kenning, Peter
- In:
Journal of marketing channels : ... distribution …
14
(
2007
)
3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10007793225
Saved in:
6
Gezielte Kundenbindung durch Segmentierung
Eiting, Alexander
;
Woisetschläger, David M.
;
Blut, Markus
- In:
Planung & Analyse : Zeitschrift für Marktforschung und …
(
2008
)
6
,
pp. 46-50
Persistent link: https://www.econbiz.de/10008157390
Saved in:
7
Consumer ethnocentrism in the German market
Evanschitzky, Heiner
;
Wangenheim, Florian v.
; …
- In:
International marketing review
25
(
2008
)
1
,
pp. 7-32
Persistent link: https://www.econbiz.de/10007979123
Saved in:
8
Will You Tolerate This? The Impact of Affective Commitment on Complaint Intention and Postrecovery Behavior
Evanschitzky, Heiner
;
Brock, Christian
;
Blut, Markus
- In:
Journal of service research : JSR
14
(
2011
)
4
,
pp. 410-426
Persistent link: https://www.econbiz.de/10009813170
Saved in:
9
Customer solutions in the capital goods industry: Examining the impact of the buying center
Töllner, Alke
;
Blut, Markus
;
Holzmüller, Hartmut H.
- In:
Industrial marketing management : the international …
40
(
2011
)
5
,
pp. 712-723
Persistent link: https://www.econbiz.de/10009178257
Saved in:
10
Consequences of customer loyalty to the loyalty program and to the company
Evanschitzky, Heiner
;
Ramaseshan, B.
;
Woisetschläger, …
- In:
Journal of the Academy of Marketing Science
40
(
2012
)
5
,
pp. 625-639
Persistent link: https://www.econbiz.de/10009997369
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