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Does service-dominant design result in a better service system?
Edvardsson, Bo; Ng, Gloria; Min, Choo Zhi; Firth, Robert; … - In: Journal of service management 22 (2011) 4, pp. 540-557
Persistent link: https://www.econbiz.de/10009286396
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Promoting energy-saving and environmentally friendly generation dispatching model in China: Phase development and case studies
Ding, Yi; Yang, Hongliang - In: Energy policy 57 (2013), pp. 109-118
Persistent link: https://www.econbiz.de/10010102234
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Maintenance contract assessment for aging systems
Lisnianski, Anatoly; Frenkel, Ilia; Khvatskin, Lev; Ding, Yi - In: Quality and reliability engineering international 24 (2008) 5, pp. 519-532
Persistent link: https://www.econbiz.de/10008085285
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Effects of customer expertise on?spillovers between products and services: An exploratory study on mobile communications
Ding, Yi; Chai, Kai-Hin - In: Managing service quality : MSQ ; an international journal 22 (2012) 1, pp. 75-98
Persistent link: https://www.econbiz.de/10009823132
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Redundancy analysis for repairable multi-state system by using combined stochastic processes methods and universal generating function technique
Lisnianski, Anatoly; Ding, Yi - In: Reliability engineering & system safety 94 (2009) 11, pp. 1788-1796
Persistent link: https://www.econbiz.de/10008899036
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Redundancy analysis for repairable multi-state system by using combined stochastic processes methods and universal generating function technique
Lisnianski, Anatoly; Ding, Yi - In: Reliability engineering & system safety 94 (2009) 11, pp. 1788-1795
Persistent link: https://www.econbiz.de/10008283433