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Evaluating reverse logistics programs: a suggested process formalization
Genchev, Stefan E.; Richey, R. Glenn; Gabler, Colin B. - In: The international journal of logistics management 22 (2011) 2, pp. 242-264
Persistent link: https://www.econbiz.de/10009286468
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The changing landscape of product management
Agnihotri, Raj; Hu, Michael Y. - In: The marketing review 9 (2009) 4, pp. 275-288
Persistent link: https://www.econbiz.de/10009853165
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The salesperson's role in CRM success : exploring the value of salespersons' mapping of buying centre stucture
Kothandaraman, Prabakar; Agnihotri, Raj; Anderson, Rolph E. - In: The marketing review 11 (2011) 3, pp. 249-261
Persistent link: https://www.econbiz.de/10009853205
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Perspectives on competitive intelligence within business : a tactucal tool for salespeople to gain a competitve advantage
Agnihotri, Raj; Rapp, Adam - In: The marketing review 11 (2011) 4, pp. 363-380
Persistent link: https://www.econbiz.de/10009853210
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Enhancing organizational sensemaking: An examination of the interactive effects of sales capabilities and marketing dashboards
Krush, Michael T.; Agnihotri, Raj; Trainor, Kevin J.; … - In: Industrial marketing management : the international … 42 (2013) 5, pp. 824-835
Persistent link: https://www.econbiz.de/10010175144
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Understanding the role of information communication in the buyer-seller exchange process: antecedents and outcomes
Agnihotri, Raj; Rapp, Adam; Trainor, Kevin - In: The journal of business & industrial marketing 24 (2009) 7, pp. 474-486
Persistent link: https://www.econbiz.de/10008316428
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Performance implications of customer-linking capabilities: Examining the complementary role of customer orientation and CRM technology
Rapp, Adam; Trainor, Kevin J; Agnihotri, Raj - In: Operations research, Management science : OR MS ; the … 52 (2012) 3, pp. 217-221
Persistent link: https://www.econbiz.de/10009986588
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Understanding the mechanism linking interpersonal traits to pro-social behaviors among salespeople: lessons from India
Agnihotri, Raj; Krush, Michael; Singh, Rakesh K. - In: The journal of business & industrial marketing 27 (2012) 3, pp. 211-228
Persistent link: https://www.econbiz.de/10009830088
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Bringing "Social" into Sales: The Impact of Salespeople's Social Media Use on Service Behaviors and Value Creation
Agnihotri, Raj; Kothandaraman, Prabakar; Kashyap, Rajiv; … - In: The journal of personal selling & sales management 32 (2012) 3, pp. 333-349
Persistent link: https://www.econbiz.de/10009998135
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An Emotion-Based Model of Salesperson Ethical Behaviors
Agnihotri, Raj; Rapp, Adam; Kothandaraman, Prabakar; … - In: Journal of business ethics : JOBE 109 (2012) 2, pp. 243-258
Persistent link: https://www.econbiz.de/10010001612