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Applying social network analysis on customer complaint handling
Sitko-Lutek, Agnieszka; Chuancharoen, Supakij; … - In: Industrial management & data systems 110 (2010) 9, pp. 1402-1420
Persistent link: https://www.econbiz.de/10008718094
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Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti; Chuancharoen, Supakij; … - In: International journal of management & enterprise … 9 (2010) 4, pp. 348-363
Persistent link: https://www.econbiz.de/10009850815
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Applying intellectual capital for sustaining organisational learning
Lee, Tzong-ru; Helo, Petri; Siriwatchrakit, Zavitr; … - In: International journal of sustainable economy 3 (2011) 3, pp. 328-340
Persistent link: https://www.econbiz.de/10009925457
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Roles of performance measurement in SMEs' management processes
Phusavat, Kongkiti - In: International journal of management & enterprise … 4 (2007) 4, pp. 441-458
Persistent link: https://www.econbiz.de/10009850648
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Supplier management : past, present and anticipated future perspectives
Phusavat, Kongkiti; Kanchana, Rapee; Helo, Petri - In: International journal of management & enterprise … 4 (2007) 5, pp. 502-519
Persistent link: https://www.econbiz.de/10009850660
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Formulating the strategy map : case studies on SMEs in Thailand
Phusavat, Kongkiti; Jaiwong, Pensuda - In: International journal of management & enterprise … 5 (2008) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10009850675
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Supplier management : perspectives from large manufacturers in Thailand
Phusavat, Kongkiti; Kanchana, Rapee - In: International journal of management & enterprise … 5 (2008) 2, pp. 205-224
Persistent link: https://www.econbiz.de/10009850678
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Strategy map with an integration of time-lag effects
Phusavat, Kongkiti; Jaiwong, Pensuda - In: International journal of management & enterprise … 5 (2008) 3, pp. 370-392
Persistent link: https://www.econbiz.de/10009850683
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Knowledge-transfer practices for SMEs : case studies in Finland and Thailand
Phusavat, Kongkiti; Kess, Pekka; Torkko, Margit - In: International journal of management & enterprise … 5 (2008) 5, pp. 513-528
Persistent link: https://www.econbiz.de/10009850701
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Environmental consideration and Small and Medium Enterprises' competitiveness improvement
Anussornnitisarn, Pornthep; Phusavat, Kongkiti; … - In: International journal of management & enterprise … 6 (2009) 1, pp. 18-37
Persistent link: https://www.econbiz.de/10009850717