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Gounaris, Spiros
19
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17
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3
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3
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The journal of services marketing
9
European journal of marketing : EJM
4
International journal of service industry management : IJSIM
2
Journal of business research : JBR
2
Managing service quality : MSQ ; an international journal
2
The international journal of bank marketing : IJBM
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OLC EcoSci
ECONIS (ZBW)
46
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Assessing service quality on the Web: evidence from business-to-consumer portals
Gounaris, Spiros
;
Dimitriadis, Sergios
- In:
The journal of services marketing
17
(
2003
)
4-5
,
pp. 529
Persistent link: https://www.econbiz.de/10007103444
Saved in:
2
Assessing service quality on the Web: evidence from business-to-consumer portals
Gounaris, Spiros
;
Dimitriadis, Sergios
- In:
The journal of services marketing
17
(
2003
)
4-5
,
pp. 529
Persistent link: https://www.econbiz.de/10007104510
Saved in:
3
Assessing service quality on the Web: evidence from business-to-consumer portals
Gounaris, Spiros
;
Dimitriadis, Sergios
- In:
The journal of services marketing
17
(
2003
)
5
,
pp. 529
Persistent link: https://www.econbiz.de/10007104663
Saved in:
4
An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e-shopping
Gounaris, Spiros
;
Dimitriadis, Sergios
;
Stathakopoulos, …
- In:
The journal of services marketing
24
(
2010
)
2
,
pp. 142-157
Persistent link: https://www.econbiz.de/10008407879
Saved in:
5
Antecedents of Perceived Quality in the Context of Internet Retail Stores
Gounaris, Spiros
;
Dimitriadis, Sergios
;
Stathakopoulos, …
- In:
Journal of marketing management : MM
21
(
2005
)
7-8
,
pp. 669-700
Persistent link: https://www.econbiz.de/10006956525
Saved in:
6
New service development through the lens of organisational learning: evidence from longitudinal case studies
Stevens, Eric
;
Dimitriadis, Sergios
- In:
Journal of business research : JBR
57
(
2004
)
10
,
pp. 1074-1084
Persistent link: https://www.econbiz.de/10006717537
Saved in:
7
Managing the new service development process: towards a systemic model
Stevens, Eric
;
Dimitriadis, Sergios
- In:
European journal of marketing : EJM
39
(
2005
)
1
,
pp. 175-198
Persistent link: https://www.econbiz.de/10006075853
Saved in:
8
Linking consumer-brand identification to relationship quality: An integrated framework
Dimitriadis, Sergios
;
Papista, Erifili
- In:
Journal of customer behaviour
10
(
2011
)
3
,
pp. 271-290
Persistent link: https://www.econbiz.de/10009805466
Saved in:
9
Testing perceived relational benefits as satisfaction and behavioral outcomes drivers
Dimitriadis, Sergios
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
4
,
pp. 297-314
Persistent link: https://www.econbiz.de/10008426052
Saved in:
10
Integrating relationship quality and consumer-brand identification in building brand relationships : proposition of a conceptual model
Dimitriadis, Sergios
;
Papista, Erifili
- In:
The marketing review
10
(
2010
)
4
,
pp. 385-401
Persistent link: https://www.econbiz.de/10009853184
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