Narrow search
Showing 1 - 10 of 14
Cover Image
An examination of the relationship between service quality perception and customer satisfaction : a SEM approach towards Malaysia Islamic banking
Amin, Muslim; Isa, Zaidi - In: International journal of Islamic and Middle Eastern … 1 (2008) 3, pp. 191-209
Persistent link: https://www.econbiz.de/10009925025
Cover Image
Islamic banks: Contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim and non-Muslim customers in Malaysia
Amin, Muslim; Isa, Zaidi; Fontaine, Rodrigue - In: The international journal of bank marketing : IJBM 31 (2013) 2, pp. 79-97
Persistent link: https://www.econbiz.de/10010083086
Cover Image
Service Quality Dimension and Customer Satisfaction: An Empirical Study in the Malaysian Hotel Industry
Amin, Muslim; Yahya, Zatilaziya; Ismayatim, Wan … - In: Services marketing quarterly 34 (2013) 2, pp. 115-125
Persistent link: https://www.econbiz.de/10010093941
Cover Image
The effect of trust, customer satisfaction and image on customers' loyalty in Islamic banking sector
Hoq, Mohammad Ziaul; Sultana, Nigar; Amin, Muslim - In: South Asian journal of management : SAJM 17 (2010) 1, pp. 70-93
Persistent link: https://www.econbiz.de/10009892141
Cover Image
The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks
Amin, Muslim; Isa, Zaidi; Fontaine, Rodrigue - In: The service industries journal 31 (2011) 9, pp. 1519-1533
Persistent link: https://www.econbiz.de/10009016370
Cover Image
Entrepreneurial innovation problems associated with the dynamic growth of university spin-outs in China : a capabilities perspective
Zhou, Yuan; Minshall, Tim; Hampden-Turner, Charles - In: International journal of entrepreneurship and … 12 (2010) 3/4, pp. 330-362
Persistent link: https://www.econbiz.de/10009852141
Cover Image
Roadmapping an emerging energy technology : an ex-ante examination of dimethyl ether development in China
Zhou, Yuan; Xu, Guannan; Zhi, Qiang; Zhang, Fang; … - In: International journal of product development : IJPD 17 (2012) 3/4, pp. 296-310
Persistent link: https://www.econbiz.de/10010116966
Cover Image
A new approach to supply chain network equilibrium models
Zhang, Liping; Zhou, Yuan - In: Computers & industrial engineering : CAIE ; an … 63 (2012) 1, pp. 82-89
Persistent link: https://www.econbiz.de/10009972239
Cover Image
Effects of relational embeddedness on technological innovation : an empirical study in China
Xu, Guannan; Liu, Xuefeng; Zhou, Yuan; Su, Jun - In: Chinese management studies : CMS 6 (2012) 1, pp. 108-123
Persistent link: https://www.econbiz.de/10010005874
Cover Image
Land and water requirements of biofuel and implications for food supply and the environment in China
Yang, Hong; Zhou, Yuan; Liu, Junguo - In: Energy policy 37 (2009) 5, pp. 1876-1886
Persistent link: https://www.econbiz.de/10008892473