Fiorito, Jack; Gallagher, Daniel G.; Fukami, Cynthia V. - In: Industrial and Labor Relations Review 41 (1988) 2, pp. 294-307
This study develops and empirically tests a model of satisfaction with union representation using national data from the 1977 Quality of Employment Survey. Overall union satisfaction is specified as a function of union members' expectations concerning union efforts and the perceived outcomes of...