This study proposes a multiple mediation model to analyze the relationship between satisfaction and loyalty. The study's contribution to the literature is to examine, empirically, the main antecedents and determinants of this endogenous variable in greater depth. Thus, the research fills a gap...

The position of a firm in inter-organizational networks that occur in geographic clusters can affect innovation. This study analyzes a wide range of ties and how they impact on the transmission of tacit and explicit knowledge. Thus, a firm's position influences its innovative performance in...

This research advances in the conceptualization and the operationalization of the factors or microdynamics that determine the choice of partners. Most of the literature in this area of research has centered on the individual alliance without taking into account the set of alliances that a firm...

Research into the formation of alliances, relevant in the field of strategic management and especially, in the construction industry, is often explained in terms of interdependency and complementarities (exogenous factors). In contrast, the influence of a firm's social relations networks...

The purpose of this paper is to research how the critical total quality management (TQM) factors present in the European Foundation for Quality Management (EFQM) model make up a management system. This article presents a significant contribution to the current body of TQM by establishing the...

This paper proposes a conceptual model to test the moderating effect of relational learning on the link between knowledge strategies and innovation. To accomplish this, this study is carried out on healthcare organizations. It has been generally accepted that both explicit and tacit knowledge...

The construct of absorptive capacity has two dimensions: potential absorptive capacity (PACAP) and realized absorptive capacity (RACAP). This study addresses these two dimensions separately, and analyzes their influence on innovation outcomes (IO) in organizations. The study also examines the...

This paper aims to examine the relationships between different types of cultures and effectiveness in Total Quality Management (TQM) implementation. Using Cameron’s framework, we have tested the connection between a quality culture taxonomy and TQM programme performance using data from a...