Hospitals are increasingly experimenting with workplace innovations designed to improve the quality of patient care, alleviate financial pressures, and retain staff. The authors examine one such innovation, patient-centered care (PCC), and its effects on clinical and employee outcomes in...

The following sections are included:IntroductionDefining Social CapitalDifferent Types of Social Capital and Relational TiesOutlining the Benefits and Costs of Social Capital: Implications for NegotiatorsThe Creation and Maintenance of Social Capital: Implications for NegotiatorsThe Joint...

Hospitals are increasingly experimenting with workplace innovations designed to improve the quality of patient care, alleviate financial pressures, and retain staff. The authors examine one such innovation, patient-centered care (PCC), and its effects on clinical and employee outcomes in...

Shows that strikes in the construction industry in the United States have, by most measures, increased during the years since 1949. Categories of construction strike activity according to the major cause of the stoppage; Measures of strike activity; Major source of the increasing frequency of...

Examination of the influence of collective negotiations on teacher salaries in New York, New York. Preliminary analysis; Model of salary determination for public school teachers; Differences in teacher characteristics; Comparison with other salaries. (Abstract copyright EBSCO.)

The authors examine debates about the effects of mandatory interest arbitration on police and firefighters in New York State under the Taylor Law from 1974 to 2007. Comparing experience with interest arbitration in the first three years after the law was adopted with experiences from 1995 to...

Charles Whalen’s book identifies avenues leading to the revitalization of industrial relations as an academic discipline. The contributors, a stellar assemblage of the field’s leading scholars, demonstrate there is much work to be done: the scope and intellectual content of...