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~source:"usbk"
~subject:"Kundendienst"
~subject:"Management"
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Kundendienst
Management
Kundenorientierung
5
Customer services
3
Servicepolitik
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Kundenmanagement
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Zemke, Ron
6
Albrecht, Karl
2
Anderson, Kristin
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Bell, Chip R.
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Schaaf, Dick
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USB Cologne (EcoSocSci)
ECONIS (ZBW)
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Delivering knock your socks off service
Anderson, Kristin
;
Zemke, Ron
-
1998
-
Rev. ed., 1. print., new and updated
Persistent link: https://www.econbiz.de/10004356269
Saved in:
2
La dimension service
Albrecht, Karl
;
Zemke, Ron
-
1987
Persistent link: https://www.econbiz.de/10004304042
Saved in:
3
The service edge : 101 companies that profit from customer care
Zemke, Ron
;
Schaaf, Dick
-
1989
-
1. print.
Persistent link: https://www.econbiz.de/10004113377
Saved in:
4
Service-Strategien
Albrecht, Karl
;
Zemke, Ron
-
1987
Persistent link: https://www.econbiz.de/10004059029
Saved in:
5
Best practices in customer service
Zemke, Ron
(
contributor
)
-
1999
-
1. ed., 1. print.
Persistent link: https://www.econbiz.de/10004023000
Saved in:
6
Managing knock your socksoff service
Bell, Chip R.
;
Zemke, Ron
-
2007
-
2. ed.
Persistent link: https://www.econbiz.de/10004883657
Saved in:
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