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Customer switching behavior in retailing
Roos, Inger
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1996
Persistent link: https://www.econbiz.de/10004661811
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Switching paths in customer relationships
Roos, Inger
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2001
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2. pr.
Persistent link: https://www.econbiz.de/10004607448
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Diagnosing the termination of customer relationships
Roos, Inger
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Strandvik, Tore
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1996
Persistent link: https://www.econbiz.de/10004661820
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