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Product performance and its role in airline image generation and customer retention processes : gender difference

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Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention

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What influences company attachment and job performance in the COVID-19 era? : airline versus hotel employees

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Quality of physical surroundings and service encounters, airfare, trust and intention during the flight : age-group difference (young, middle-aged, and mature)

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Travelers' switching behavior in the airline industry from the perspective of the push-pull-mooring framework

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Shaping and enhancing airport lounge experiences : the application of brand personality and image congruity theories

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