Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Arbeitskräfte"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Business logistics : physical...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Arbeitskräfte
Dienstleistungsbetrieb
9
Dienstleistungssektor
8
Service industry
8
Unternehmenskultur
6
Management
5
Beziehungsmarketing
4
Corporate culture
4
Marketing
4
Relationship marketing
4
USA
4
Unternehmen
4
Dienstleistungsmarketing
3
Gewinn
3
Logistik
3
Product quality
3
Produktqualität
3
Profit
3
Servicepolitik
3
Services marketing
3
Strategisches Management
3
Arbeitsmotivation
2
Customer satisfaction
2
Customer value
2
Employee ownership
2
Firm growth
2
Führungsstil
2
Kundenorientierung
2
Kundenwert
2
Kundenzufriedenheit
2
Leadership
2
Leadership style
2
Marketing management
2
Marketingmanagement
2
Organizational behaviour
2
Personalführung
2
Produktivität
2
United States
2
Unternehmenserfolg
2
Unternehmenswachstum
2
more ...
less ...
Type of publication
All
Article
1
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Bibliografie
1
Language
All
English
2
Author
All
Heskett, James L.
2
Sasser, W. Earl
1
Sasser, William Earl
1
Schlesinger, Leonard A.
1
Published in...
All
Journal of service management
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Notes from the search for deep indicators in services
Heskett, James L.
- In:
Journal of service management
25
(
2014
)
3
,
pp. 298-309
Persistent link: https://www.econbiz.de/10010384977
Saved in:
2
The value profit chain : treat employees like customers and customers like employees
Heskett, James L.
;
Schlesinger, Leonard A.
-
2003
Persistent link: https://www.econbiz.de/10001680137
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
