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Beek, Ilona van; Taris, Toon W.; Schaufeli, Wilmar B.; … - In: Journal of managerial psychology 29 (2014) 1, pp. 46-62

Persistent link: https://www.econbiz.de/10010250523

Effects of transformational leadership on turnover intentions in IT SMEs

Mittal, Swati - In: International journal of manpower 37 (2016) 8, pp. 1322-1346

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Work-family enrichment through I-deals : evidence from Chinese employees

Tang, Yipeng; Hornung, Severin - In: Journal of managerial psychology 30 (2015) 8, pp. 940-954

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Understanding the drivers of job satisfaction of frontline service employees : learning from "lost employees"

Kumar, Piyush; Dass, Mayukh; Topaloglu, Omer - In: Journal of service research : JSR 17 (2014) 4, pp. 367-380

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Exploring the diversity within the workplace of small firms in Kogi State, Nigeria

Nafiu, Akeem Tunde; Alogwuja, Unekwu Cynthia; Enimola, … - In: Facta Universitatis / University of Niš : the … 17 (2020) 4, pp. 329-341

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A structural equation modelling evaluation of antecedents and interconnections of call centre agents' intention to quit

Iwu, Chux Gervase; Opute, Abdullah Promise; … - In: Journal of risk and financial management : JRFM 14 (2021) 4, pp. 1-21

Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent’s demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures...

Persistent link: https://www.econbiz.de/10012522259

The perceived effects of spirituality, work-life integration and mediating role of work passion to millennial or Gen Y employees' mental health

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Organizational blogging : a case study of a corporate weblog from an employee perspective

Agerdal-Hjermind, Annette - In: Corporate communications : an international journal 19 (2014) 1, pp. 34-51

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The impact of leadership style and employee empowerment and perceived organization reputation

Men, Linjuan Rita; Stacks, Don W. - In: Journal of communication management : an international … 17 (2013) 2, pp. 171-192

Persistent link: https://www.econbiz.de/10009756959

Managerial communication practices and employees' attitudes and behaviours : a qualitative study

Dasgupta, Shilpee A.; Suar, Damodar; Singh, Seema - In: Corporate communications : an international journal 19 (2014) 3, pp. 287-302

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