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Arbeitsverhalten
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The journal of personal selling & sales management : JPSSM
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Using work design to motivate customer-oriented behaviors
Rayburn, Steven W.
;
Gilliam, David A.
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 339-355
Persistent link: https://www.econbiz.de/10011564148
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Improving service employee work affect : the transformative potential of work design
Rayburn, Steven W.
- In:
The journal of services marketing
28
(
2014
)
1
,
pp. 71-81
Persistent link: https://www.econbiz.de/10010344163
Saved in:
3
Salesperson brand attachment : a job demands-resources theory perspective
Allison, Lee
;
Flaherty, Karen E.
;
Jung, Jin Ho
; …
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
1
,
pp. 3-18
Persistent link: https://www.econbiz.de/10011486143
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