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~subject:"Arbeitszufriedenheit"
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Arbeitszufriedenheit
Logistics
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Salespeople
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Dienstleistungsqualität
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Briggs, Elten
3
Landry, Timothy D.
2
Agnihotri, Raj
1
Arndt, Aaron D.
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Daugherty, Patricia J.
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Jaramillo, Fernando
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Karande, Kiran
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Journal of personal selling & sales management : JPSSM
1
Journal of retailing
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The journal of business & industrial marketing
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The service industries journal
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ECONIS (ZBW)
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1
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
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2
An examination of frontline cross-functional integration during retail transactions
Arndt, Aaron D.
;
Karande, Kiran
;
Landry, Timothy D.
- In:
Journal of retailing
87
(
2011
)
2
,
pp. 225-241
Persistent link: https://www.econbiz.de/10009240254
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3
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
4
Salesperson time perspectives and customer willingness to pay more : roles of intraorganizational employee navigation, customer satisfaction, and firm innovation climate
Agnihotri, Raj
;
Yang, Zhiyong
;
Briggs, Elten
- In:
Journal of personal selling & sales management : JPSSM
39
(
2019
)
2
,
pp. 138-158
Persistent link: https://www.econbiz.de/10012200863
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