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Organisational influence on volunteer satisfaction and attitudes towards HRM practices : the case of hospital volunteers
Ferreira, Marisa R.; Proença, Teresa; Proença, João F. - In: International review on public and non-profit marketing 9 (2012) 1, pp. 27-42
Persistent link: https://www.econbiz.de/10009535058
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Frontline employee empowerment and perceived customer satisfaction
Proença, Teresa; Torres, Ana; Sampaio, Ana Sofia - In: Management research : the journal of the Iberoamerican … 15 (2017) 2, pp. 187-206
Persistent link: https://www.econbiz.de/10011772647
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A systematic review on well-being and ill-being in working contexts : contributions of self-determination theory
Nunes, Paula Martins; Proença, Teresa; Carozzo-Todaro, … - In: Personnel review 53 (2024) 2, pp. 375-419
Persistent link: https://www.econbiz.de/10014480813
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Need satisfaction and frustration scale (NSFS) : adaptation and validation for Brazilian gig work context
Nunes, Paula Martins; Carozzo-Todaro, Mauro Enrique; … - In: Management research : the journal of the Iberoamerican … 21 (2023) 2, pp. 145-166
Persistent link: https://www.econbiz.de/10014303747